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CUSTOMER CARE

Serving the Aikido Community means everything.  At Living Well Aikido, I want to ensure you that your needs are paramount.  If for any reason you need to contact me for questions about your order, please feel free to do so.  Additionally, we welcome suggestions for all merchandise offerings.  I look forward to serving you.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

405-408-0852

or send us an email to:

read.omohundro@gmail.com

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RETURNS

Returns require a shipping and handling fee.  If you ordered an incorrect size, you may return the item at your own shipping expense. A replacement will be sent to you with an additional shipping charge.

 

In  the event you were shipped the incorrect size, we will send you a shipping label to return your item. You will not be charged an additional shipping fee.

FAQ

Do you provide International delivery?

 

We will ship internationally provided the customer pays for the international shipping costs. Please email us for a quote on an order.

 

How do I return an item?

 

Please review our return policy. In the event that you need to return an item, please contact me via email at read.omohundro@gmail.com

 

What is your returns policy?

 

Returns will be subject to a shipping and handling fee.  In the event that you ordered a product with an incorrect size, you may return it at your own shipping expense. you will be resent the product with the correct size for an additional shipping charge.

If you ordered a product and were sent the incorrect size for your order, a shipping label will be sent to you to return your product.  No additional shipping charges will be applied.

No refund will be authorized if the product has been altered from its original design.

How do I track my order?

 

All items will be sent through the United States Postal Service (USPS). Tracking numbers shall be forwarded to order recipients.  Use of another carrier will require authorization.

How can I contact your couriers?

 

USPS may be contacted at USPS.com.

 

What are your delivery options?

 

Most items are sent Flat Rate through the US Postal system.

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